Developing and deploying bots into an organization was the first step that you did. And now the next challenge comes around the corner. How do you make this deployment into a successful one? How are you going to evaluate your conversational UX. How do you make small adjustments into an existing conversational flow and what steps do you take into this never ending journey. In this session we will explore the things we can do to know what's happening with your bot. If you are just going to leave it there and never look at it again it will be a disaster waiting to happen.